EMIC was founded in 2005 in Malaysia by Madam Esther law Lee Poh–a Malaysian Chinese, which formerly known as Excellence Medicare Information Center , aims at promoting health management education and establishing health information networks.
At the very beginning, EMIC invited internationally renowned experts on cancer treatment to hold medical lectures tour in Malaysia through Constructing and running a comprehensive medical resource and information service platform. It is the mission of EMIC that to convey cutting-edge knowledge and ideas on cancer, to provide free expert clinic services to cancer patients and their families, to supply the best customized treatment plan for each patient.
It’s found that nearly 70-80 % of cancer patients have to deal with invalid surgery, chemotherapy and radiotherapy, high likelihood of recurrence of cancer and other thorny issues due to the late period of cancer when they were diagnosed.
EMIC have deeply experienced that: In many countries, especially in some developing countries, cancer patients have to face a serious shortage of medical channels for receiving cancer education and appropriate medical information.
Public interest in the promotion of health education and treatment in the process , accompanied overseas .The information asymmetry, often leading to cancer patients missed their precious golden-treatment period, even the end their lives with culminating fear, pain and torment brought by cancer.
Because of actively promoting of cancer humane care and education, EMIC have gained widespread social recognition and support from well-known media, nonprofit organizations and relevant government agencies. Through the implementation of individual-specific (customized) treatment programs, many hopeless cancer patients’ life were successfully saved in the help of the international cancer experts who were invited by EMIC.
With the development of EMIC, entrusted by an International Cancer Hospital in Guangzhou, two non-profit international medical institutions and certain health care -related associations, the EMIC founder-Madam Esther law Lee Poo was appointed as the representative of the hospital, the Standing Committee and other key positions. Good at integration of resources, She expanded the original cancer education and consulting business area from Malaysia to other Southeast Asian countries (including Singapore, Thailand, Philippines, Indonesia and Brunei, etc.), the Middle East countries as well as developed countries such as the United States and Canada, so that cancer humane care and education could be reached by all over the world.
What worries cancer patients and their family more are the inconvenience, cultural differences, psychological stress when treated in countries outside their hometown, in addition to considering medical prognosis, cost and duration of stay and other preparatory issues.
To ensure that patients and their families get the proper arrangements during medical visits abroad, for eliminating the psychological concerns of patients so that they would be treated at ease, EMIC participate in the internal management of international hospitals, in assisting the construction of International Affairs with hospital consultant identity, so that different stages procession and responsibilities of medical service for patients could be improved.
Based on ten years experience with the humane care for cancer service , as well as the feedback and demand from cancer patients during oversea treatment procession , EMIC put forwarded BEU , 5C-2A-3C and other services model or strategic approach , so that to enhance the overall quality of services provided by hospitals.
These model and approach were set up as a guideline to improve the quality of medical services, were used to occupational psychology and on-job training.
In 2014, EMIC expand the platform and set up four offices in three countries and regions- China, Hong Kong and Malaysia. Excellence Medical Consultancy Co., Ltd and Excellence Medical International Recourses Integration Co., Ltd, mainly focus on Chinese Hospital management consultancy and education programs as well as global medical advisory platform.
Relying on international medical cooperation, resources and tested programs, relying on decades of experience in international health care and management, international branding, international marketing and other aspects, EMIC provides a full range of advisory services to Chinese hospitals, involving enterprise culture, enterprise development, marketing model and strategy, business management and business service system and other aspects. During the consultation process, EMIC will provide a range of customized hospital training programs, and improve the supporting education system, which includes management processes and systems, establishing advisory service system and supporting staff education and training programs, to prepare properly for hospital international marketing, to reduce the cost of consumption, to shorten the trial period and to improve success rate of expansion in overseas markets.
It is the original intention of EMIC that to focus on supplying services to cancer patients and their families. Excellence Medical International Recourses Integration Co., Ltd will serve a wider range of world’s population and medical needed groups. EMIC is a resources and information integration platform. EMIC have successfully collaborated with a number of International medical institutions, local welfare associations, mainstream media, and related government agencies. In order to improve the public awareness of l health and medical knowledge, EMIC have held events on medical information around the world and presented prospective medical and technical knowledge.
Now, EMIC is investing website on medical information consultancy. Via this website, patients and their families can efficiently communicate with top international specialties and authorities of hospitals. And then several targeted treatment recommendations would be suggested, according to individual situation and medical history of patients.
In addition to the network service, EMIC will establish several advisory service sites in some cities in promotion, with the help of local charities and social organizations, which aims at convenient services for local people, at arranging relevant details for consultation and treatment abroad in advance.
By the collaboration platform, EMIC will introduce quality technologies with therapeutic benefits to the patients in need all around the world. By the platform, global communication on healthcare would be promoted, professional medical knowledge to the public would be received through authoritative channels, the public awareness of health and medical knowledge would be enhanced, patients and their families in urgent need of medical programs would be helped in time.
EMIC will be a bridge between patients and medical professionals. And then the patients will acquire the opportunity to communicate with experts and obtain customized solutions as soon as possible, with the quality of life improved in the near future.